Prepare and submit service report to customer on-site. Prepare and submit technical documents such as commissioning/Installation reports, calibration reports, preventive maintenance reports to customers.
Able to work with Sales team to support for some sales activities when required.
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Configure and maintain Customer’s server hardware and virtual machines (on-premises and cloud), storage appliances and network equipment like Routers/Firewalls/Switches/VPN/Wireless etc.
Assist in the development of infrastructure designs for IT services based on technical requirements and standard IT offerings.
Support and execute pro-active improvements by assessing past problems and current weaknesses in the existing system and/or infrastructure.
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