Staff Support: Providing support to Fun & Activities staff, including activity coordinators, instructors, and entertainers, to ensure they have what they need to deliver a great guest experience.
Administrative Tasks: Assisting with administrative duties such as maintaining activity schedules, preparing reports, managing inventory, and processing paperwork.
Safety Compliance: Assisting in ensuring compliance with safety regulations and standards during activities and events, and addressing any safety concerns or incidents as they arise.
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Assist in identifying training gaps related to quality and ISO requirements and support the development and rollout of relevant training materials and sessions.
Support the execution of engagement, quality, and continuous improvement programmes across departments, including facilitating workshops, briefings, and improvement discussions.
Provide operational, administrative, and logistical support for daily TQM departmental activities, including training coordination, records management, and tracking of attendance and effectiveness.
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