Inspect, assess, and document returned parcels, report discrepancies, and maintain accurate return tracking for reconciliation.
Execute product repackaging in line with campaign requirements and operational timelines.
Manage daily stock requests for campaigns, track operational subscriptions and payment deadlines, and coordinate with Finance for timely processing.
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Business Development* Build and maintain strong relationships with merchants, partners, and stakeholders.
Operational & Reporting* Prepare and present regular sales reports, forecasts, and pipeline updates.* Ensure compliance with company policies, pricing structures, and documentation standards.* Collaborate with Operations, Marketing, and Customer Support teams to ensure smooth merchant onboarding and service.
Customer & Merchant Engagement* Handle escalated merchant issues and provide timely resolutions.* Ensure high levels of customer satisfaction and retention within the region.
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Business Development* Build and maintain strong relationships with merchants, partners, and stakeholders.
Operational & Reporting* Prepare and present regular sales reports, forecasts, and pipeline updates.* Ensure compliance with company policies, pricing structures, and documentation standards.* Collaborate with Operations, Marketing, and Customer Support teams to ensure smooth merchant onboarding and service.
Customer & Merchant Engagement* Handle escalated merchant issues and provide timely resolutions.* Ensure high levels of customer satisfaction and retention within the region.
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