Assist and resolve customers order issues or enquiries such as request for exchange, return, refund and product damage/defect claims via chat box, e-mail or phone.
Plan online Sales & Marketing strategies (work on online promotions, activity support)
Liase and coordinate with customers on sales enquiry, quotation, order processing and deliveries arrangement,resolving complaints
...
Assist and resolve customers order issues or enquiries such as request for exchange, return, refund and product damage/defect claims via chat box, e-mail or phone.
Plan online Sales & Marketing strategies (work on online promotions, activity support)
Liase and coordinate with customers on sales enquiry, quotation, order processing and deliveries arrangement,resolving complaints
...