Palletized shipments Collection Coordination: Follow up with pallet shipments requests and send daily email pre-alerts on pallet shipments exports.
Missed Pickups: Follow up on missed PU cases, supporting the Customer Experience coordinator (CEC).
Support Tasks: Assist the CEC coordinator with package location, delivery, supplies requests. Provide support for Driver Follow up, Delivery Change Request, and undelivered packages follow-ups via email or phone.
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Follow up and call Couriers if there is delay in planned pickup & also communicate with Sellers if delay is anticipated to ensure sellers are made aware of any delay in pickup anticipated.
Position: Route Coordinator
Salary: up to RM 2300 + RM 100 (Mobile Allowance) + Overtime
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Coordinate with external parties regarding container release and collection.
Communicate internally to ensure seamless operations.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
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