Correlate technical service performance with customer experience and behaviour to identify affected customer segments, support root-cause analysis and prioritise service improvements based on customer impact.
Coordinate with HQ on data governance, tool integration requirements, and reporting standards, acting as the regional point of contact for MCC data matters.
Trend Analysis & Reporting: Conduct exploratory data analysis using in-house systems to spot patterns, diagnose performance gaps, and automate recurring reports.
We are looking for a junior-to-mid level Business Analyst, Data & Insights to support the Data team in turning business questions into useful reporting, analysis, and recommendations. This role is ideal for someone who enjoys working with data, asking practical business questions, and communicating findings clearly to non-technical stakeholders.
OFS Malaysia is a subsidiary of Offshore Frontier Solutions Pte. Ltd. (OFS), a MODEC Group company in Malaysia. Being part of Modec means being the protagonist of a challenging career and being in touch with the latest deep-water production systems, knowing that your career begins in Malaysia, but your talent can take you anywhere in the world.If you want to be one of the greatest in the market, this is your opportunity!We are currently looking for talented individuals to join us for below roleWe are currently based at KL Eco City, Malaysia.