Tax Compliance: Ensure full compliance with local tax regulations and reporting requirements, including accurate and timely submission of all tax filings.
Bachelor's degree in finance, Accounting, or related field; professional accounting certification preferred (e.g., CPA, ACCA)
Minimum 5 years of relevant experience in accounting and finance
...
Working Hours: 7:00 AM – 8:00 PM (Rotational Shift) Mon-Sun
Days Off: 2 days off per week
Education & Work Experience (Visa Requirement): Bachelor’s Degree: Fresh graduates are welcome to apply. Associate / Junior College / Vocational Degree: Minimum 3 years of work experience required. High School Diploma: Minimum 5 years of work experience required.
...
Monitor operational performance against SLAs, KPIs, and internal procedures to maintain service quality standards.
Take ownership of complex, time-sensitive, or high-value shipments, proactively resolving delays, documentation discrepancies, and customs-related issues.
Identify operational inefficiencies and contribute to process improvement initiatives to enhance accuracy, efficiency, and customer satisfaction.
...
Demonstrate expertise in fraud detection and prevention to identify and analyze suspicious transactions and guide customers in protecting themselves against fraudulent activities.
Assist customers in navigating fintech platforms, software applications, and online banking systems, troubleshooting technical issues, and providing guidance on utilizing digital interfaces.
Educate customers on complex financial processes, technologies, and investment strategies in a clear and understandable manner.
...
Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.
To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
Perform general shipping functions including system data entries.
...
Identify and pursue new sales and gross margin growth opportunities within the business and emerging markets
Collaborate with internal stakeholders to ensure compliance with contractual obligations such as TAT, quality standards, invoicing accuracy, shipping requirements, and other customer needs
Support continuous improvement initiatives by applying industry quality systems such as LEAN, Six Sigma, and Value Stream Mapping (VSM) to enhance operational efficiency
...