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100+ Customer Service Representative Jobs in Petaling - September 2026 - High Salaries
Showing 197 jobs results for
"customer service representative"
in Petaling
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MYR2,800 - MYR3,400 Per Month
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required. ...
Posted
18 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
18 days ago
MYR1,700 - MYR2,500 Per Month
- Bertanggungjawab membuat eskalasi melalui panggilan telefon atau e-mel bagi kes FLM Pending dan Priority Machine kepada Team Leader, Zone Leader, Officer, Executive atau pihak pengurusan yang lebih tinggi apabila diperlukan (Seluruh Malaysia).
- Bertanggungjawab mengemas kini dan memantau semua tugasan FLM yang diberikan sehingga selesai pada setiap hari (Seluruh Malaysia).
- Bertanggungjawab mengendalikan panggilan telefon daripada pihak bank berkaitan perkara-perkara FLM serta memberikan maklum balas yang tepat dan profesional. ...
Posted
18 days ago
Undisclosed
- Complaint & Issue Handling
- Process Support & Continuous Improvement
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or equivalent experience ...
Posted
18 days ago
Undisclosed
- Drive business development by identifying, developing, retaining, extending, and acquiring accounts, and collaborating across teams to attain objectives
- Strategize for growth by developing and implementing annual territorial plans to achieve sales goals and future growth, and profiling accounts to position RDMY strongly to win tenders
- Maintain data integrity in REXIS Salesforce by regularly updating accounts/contacts, and ensuring weekly entry and monitoring of activities and business opportunities ...
Posted
20 days ago
MYR3,000 - MYR4,000 Per Month
- Escalate complex cases to the relevant teams and ensure timely resolution.
- Meet individual and team service quality, productivity, and customer satisfaction targets.
- Collaborate with internal teams to improve customer support processes and service delivery. ...
Posted
24 days ago
MYR2,000 - MYR5,000 Per Month
- Assist sales in completing test drive registration, document verification, and vehicle key management.
- Organize airport documents, archive materials, and provide simple administrative support.
- Implement customer check-in and on-site guidance for parade and dock activities. ...
Posted
25 days ago
Watson's Personal Care Stores Sdn Bhd
Undisclosed
- Part timer position
- Min PT3/PMR/SKM
- Provide professional services to customers. ...
Posted
a month ago
MYR1,800 - MYR2,800 Per Month
- Customer Service: 1 year (Preferred)
- Automotive: 1 year (Preferred)
- Job Description:a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.d) Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.e) Ensure all customers' voice is promptly reported to the Management.f) Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System.g) Ensure customer database is updated in timely manner and protected at all times through constant monitoring.h) To ensure compliance to customer data utilization by Dealer Management and Honda.i) Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.j) Conduct invitation, record customer's appointment and coordinate parts ordering for Product Update (PUD).k) Perform any other duties as may be specified by the Company from time to time. ...
Posted
a month ago
MYR1,800 - MYR2,800 Per Month
- Customer Service: 1 year (Preferred)
- Automotive: 1 year (Preferred)
- Job Description:a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement activities.d) Handle customer's concern (Voice of Customer), analyze root cause and propose improvement activities.e) Ensure all customers' voice is promptly reported to the Management.f) Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System.g) Ensure customer database is updated in timely manner and protected at all times through constant monitoring.h) To ensure compliance to customer data utilization by Dealer Management and Honda.i) Continuously strive to develop and maintain good rapport with customer towards achieving high customer satisfaction.j) Conduct invitation, record customer's appointment and coordinate parts ordering for Product Update (PUD).k) Perform any other duties as may be specified by the Company from time to time. ...
Posted
a month ago
Undisclosed
Petaling
- Conduct customer follow-ups after project completion to gather feedback and ensure service quality.
- Coordinate with internal departments such as Sales, Engineering, Procurement, Project Management, and O&M teams to address customer needs and resolve issues efficiently.
- Track and monitor customer requests, ensuring all actions are completed within agreed timelines. ...
Posted
a month ago
Undisclosed
- Ensure correct data is captured for risk assessments to be made using the existing systems, e.g. ICS/ECS, DPSS.
- Ensure correct data is captured for shipment movement through the Network in accordance to Global SOP and compliance to Customs requirements.
- Ensure correct data is captured for track and trace functions. ...
Posted
a month ago
MYR2,200 - MYR3,000 Per Month
- Benefits: Health insurance, maternity leave, parental leave, opportunities for promotion, professional development.
- Opportunities for promotion
- Professional development ...
Posted
a month ago
Undisclosed
- Resolve customer requests, queries, and complaints while maintaining strong distributor relationships.
- Monitor service performance against KPIs and SLAs, identifying opportunities to improve customer satisfaction.
- Prepare operational reports and analyse service trends to support business decisions. ...
Posted
3 days ago
Undisclosed
- Resolve customer requests, queries, and complaints promptly while maintaining strong distributor relationships.
- Monitor service performance against SLAs and identify opportunities to improve customer satisfaction and operational efficiency.
- Prepare operational reports and analyse customer service trends to support business decisions. ...
Posted
4 days ago
Undisclosed
Petaling
- Perform daily administrative tasks including filing, documentation, and data entry.
- Maintain and update customer records accurately in the system.
- Follow up with customers regarding installation progress, servicing appointments, and after-sales support. ...
Posted
8 days ago
MYR1,700 - MYR2,000 Per Month
- Keeping the store clean and looking fresh
- Packing and shipping out online orders
- Updating price tags and making sure everything’s in the right spot ...
Posted
9 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
7 days ago
Undisclosed
Petaling
- Maintain accurate customer, order, and transaction records, and prepare reports and data as required.
- Ensure all activities are carried out accurately and in compliance with company policies, SOPs, and service standards.
- Identify opportunities to improve customer service processes and service quality. ...
Posted
4 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
9 days ago
MYR2,000 - MYR4,000 Per Month
- Responsible to follow-up and monitor on accountholder’s payment thoroughly in timely manner.
- To attend to the documentation required to assist collection.
- Candidates must possess at least SPM (with call centre experience + credit Maths and English), Diploma or Degree Holder. ...
Posted
18 days ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
9 days ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
9 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
15 days ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
4 days ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
4 days ago
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