• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
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• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment
...
Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment
...
• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment
...
As a telemarketer at Apex, you will play a pivotal role in driving our sales efforts through outbound calls to prospective customers.
Your primary responsibility will be to engage potential clients, generate leads, and promote our company while maintaining a high level of professionalism and enthusiasm.
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• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.
• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
...
If you're ready to take your passion for customer service to the next level, we want to hear from you! Don't miss out on this exciting opportunity to join our team as a Account Manager . Apply now and embark on a rewarding journey with us!
Develop and implement customer service policies, procedures, and standards to maintain consistency and quality across all interactions.
Monitor customer service metrics, including response time, resolution rate, and customer satisfaction, and implement strategies for continuous improvement.
Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve departments sustainability and meet business needs.
Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.
Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment
...