Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Handle complaints provide appropriate solutions and alternatives within the time limit and follow up to ensure resolution.
Handle with customer returns, refunds or exchanges.
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This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for providing exceptional customer service and support to clients throughout the land freight transportation process, ensuring smooth operations, resolving inquiries, and maintaining positive relationships with customers.
Attend to customer’s enquiries and liaise with customers to ensure that all the job requirements of the orders given are captured
This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for providing exceptional customer service and support to clients throughout the land freight transportation process, ensuring smooth operations, resolving inquiries, and maintaining positive relationships with customers.
Attend to customer’s enquiries and liaise with customers to ensure that all the job requirements of the orders given are captured
...
This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for providing exceptional customer service and support to clients throughout the land freight transportation process, ensuring smooth operations, resolving inquiries, and maintaining positive relationships with customers.
Attend to customer’s enquiries and liaise with customers to ensure that all the job requirements of the orders given are captured
This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for providing exceptional customer service and support to clients throughout the land freight transportation process, ensuring smooth operations, resolving inquiries, and maintaining positive relationships with customers.
Attend to customer’s enquiries and liaise with customers to ensure that all the job requirements of the orders given are captured
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
Assist in calling up customers for service / sales interactions;
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button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
THIEN CHING MEI (R2198032)
EA Recruitment Pte Ltd
EA License No: 21C0492
Company information
Registration No.
202102411G
EA No.
21C0492
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Support in the preparation of reports (including entry of data into the respective reports), dashboard, statistics and presentation material for internal and external stakeholders.
Monitor and ensure the timely submission of reports and data to HQ and relevant authorities.
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To engage (Assistant) Supervisors and Patient Service Associates minimally within the assigned unit, so as to align job meaning and inspire peak performance
To support the (Assistant) Manager in planning, implementing and sustaining department-level processes and initiatives, in support of policies and priorities