Working hours： 8.30am - 5.30pm （Mondays to Fridays）

8.30am- 12.00pm (alternate Saturday)

Monthly salary： S$2,500 - S$2,900 ...

Providing ideas for improvement of the organizational flow.

Respond to the customers’ inquiries, concerns, etc. and provide them an excellent customer service.

Additional tasks as assigned. ...

Provide admin support to ensure smooth running of the centres

Adhoc duties

Strong interest in customer service and relationship-building ...

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;

Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...

Administers policies and procedures relating to daily operations of the centres

Provide admin support to ensure smooth running of the centres

Adhoc duties ...

Wednesday: Morning, Afternoon

Thursday: Morning, Afternoon

Friday: Morning, Afternoon ...

*To assist on customers / suppliers’ inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner. ...

The Customer Support Operation Executive will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale. ...

The Customer Support Operation Executive will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale. ...

The Customer Support Operation Executive will support a moderate scale of customer service activities for our single-site team. We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

Inform customers about order status, invoices, contract balances and other information needed to complete the sale. ...

Working location : Tuas (Transport Provided)

Working days : Monday to Friday

Working hours : 8am to 5pm ...

**Key Responsibilities and Accountabilities**

**Sales & Service**

- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results ...

- Responsible for managing the company’s hotline, and assisting in customer enquiries

- Work closely with the sales teams to ensure timely and accurate process of incoming orders via our Oracle system.

- Work closely with the production and marketing team to ensure timely and accurate event creation and ensure that data and information is updated ...