Prepare and submit reports on debt recovery progress, including the status of accounts and actions taken.
Communicate professionally and assertively with clients through various channels, including phone calls, emails, and letters, to negotiate payment plans and resolve outstanding issues.
Ensure all debt recovery activities comply with company policies and applicable laws.
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As a Team Leader Debt Recovery, you will be responsible for managing a team tasked with collecting outstanding debts. You will lead and develop the team to achieve set performance targets, ensuring effective debt collection practices in compliance with regulations.