Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs).
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Connect with creative strategists and account teams to learn how tech supports business outcomes.
Position yourself for technical roles in media tech or data science by gaining applied experience on real marketing problems.
Ready to learn and build real tools for marketing teams? Join us by working with us at SYN GLOBAL GROUP SDN BHD, a media and marketing team that helps brands tell clearer stories and reach real people through data and creative tech. We move fast, iterate often, and value practical experimentation over perfect theory.
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You’re not expected to know everything. What matters is that you take ownership, do the research, think critically and work your way to a solution. The code you write goes into production and is used by real students every day.
If that sounds like the kind of work you want to be doing, hit “Apply” and let’s talk.