Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs).
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Sharpen documentation and asset management skills that prepare you for senior technician or IT administrator roles.
Ready to keep systems running and people smiling? By working with us at VERITON PLT you join a practical professional services team that delivers reliable IT support to local businesses so they can focus on their core work.
In this role you will be the backbone of daily operations. You will maintain hardware, troubleshoot networks, and provide clear user support so colleagues and clients experience minimal interruptions.
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