5 BPO Call Centre Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 5 jobs results for "bpo call centre"

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MYR3,000 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
  • Manage L1 escalations (within BPO scope only) before routing to internal teams
  • Conduct daily briefings, coaching, and performance reviews ...
Leadership Customer Service
+1
Posted
22 days ago
SGD3,000 - SGD3,100 Per Month

Singapore

Posted
10 days ago
SGD3,000 - SGD3,100 Per Month

Singapore

Posted
20 days ago
Undisclosed

KL City

  • Maintain backlog at optimal levels while ensuring consistent achievement of end-to-end agent performance targets.
  • Lead regular (bi-weekly) business reviews with BPO partners to evaluate performance, address gaps, and drive continuous improvement.
  • Oversee contract governance, ensuring full compliance with agreed terms, and address any gaps related to contract adherence or service delivery. ...
Posted
15 days ago
MYR2,700 - MYR2,900 Per Month

KL City

  • Coordinate staffing allocations and scheduling through the company’s internal system.
  • Build and maintain strong professional relationships through clear, empathetic, and solution-focused communication.
  • Resolve customer concerns and complaints efficiently by identifying solutions, following up, and ensuring full resolution. ...
Posted
2 days ago