8 BPO Call Centre Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

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Mandarin Customer Service (Graduates Only)

Mandarin Customer Service (Graduates Only) Mandarin Customer Service (Graduates Only)

Devloit Sdn. Bhd.

Devloit Sdn. Bhd. is top company

MYR4,000 - MYR4,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
Proactively escalate challenging cases to the team leader for additional support and guidance.
Maintain a high standard of professionalism and empathy in all communications. ...

Banking Customer Service Insurance

Be an early applicant!

Posted

15 hours ago

L1 Customer Service Supervisor (Call Centre) L1 Customer Service Supervisor (Call Centre)

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd is top company

MYR3,000 - MYR3,100 Per Month

+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
Manage L1 escalations (within BPO scope only) before routing to internal teams
Conduct daily briefings, coaching, and performance reviews ...

Leadership Customer Service

Posted

2 days ago

Mandarin Speaker BPO Call Center Manager at PJ Mandarin Speaker BPO Call Center Manager at PJ

JEV Management & Trading

MYR8,000 - MYR10,000 Per Month

Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
Identify and implement process improvements to enhance operational efficiency and service performance.
Drive initiatives that improve productivity, customer experience, and operational effectiveness. ...

Posted

3 days ago

$3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided $3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided

CORNERSTONE GLOBAL PARTNERS PTE. LTD.

SGD3,000 - SGD3,100 Per Month

Singapore

Posted

2 days ago

$3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided $3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided

CORNERSTONE GLOBAL PARTNERS PTE. LTD.

SGD3,000 - SGD3,100 Per Month

Singapore

Posted

13 days ago

$3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided $3100-MONTH | Govt Outbound Call Centre | No Exp | Trainings Provided

CORNERSTONE GLOBAL PARTNERS PTE. LTD.

SGD3,000 - SGD3,100 Per Month

Singapore

Posted

23 days ago

BPO Management Executive (1-year Contract) - Fresh Graduates are Welcomed! BPO Management Executive (1-year Contract) - Fresh Graduates are Welcomed!

Shopee

Undisclosed

KL City

Maintain backlog at optimal levels while ensuring consistent achievement of end-to-end agent performance targets.
Lead regular (bi-weekly) business reviews with BPO partners to evaluate performance, address gaps, and drive continuous improvement.
Oversee contract governance, ensuring full compliance with agreed terms, and address any gaps related to contract adherence or service delivery. ...

Posted

18 days ago

Staffing Allocation Officer Staffing Allocation Officer

MYFLEXHEALTH SDN BHD

MYR2,700 - MYR2,900 Per Month

KL City

Coordinate staffing allocations and scheduling through the company’s internal system.
Build and maintain strong professional relationships through clear, empathetic, and solution-focused communication.
Resolve customer concerns and complaints efficiently by identifying solutions, following up, and ensuring full resolution. ...

Posted

5 days ago

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Devloit Sdn. Bhd. (1)

JEV Management & Trading (1)

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