• Able to create system design diagrams, and project documentation such as Business Requirements Document (BRD), Functional Specification Document (FSD), User Acceptance Testing (UAT), Presentation, Solution Proposal and the others as required.
• Able to explain the system design/mock up/prototype to the development team and to present to the customer on various ready-made or proposed solutions of the software product.
• Serve as the product expert throughout the entire customer onboarding cycle, including solution demonstrations, system configuration, testing support, user training, and ongoing customer assistance.
...
Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
...