Job Description

Job Summary
Supports the HR Manager in the execution of human resources strategies and operations. This role acts as a bridge between upper management and operational HR staff, ensuring the smooth running of daily HR functions while also contributing to broader strategic initiatives.

Key Responsibilities
1. HR Operations & Administration
Supervise daily HR operations including attendance, leave, claims, payroll inputs, and employee records
Oversee the maintenance and confidentiality of HR documentation and HRIS systems
Ensure accuracy in handling statutory compliance (EPF, SOCSO, EIS, PCB, EA Form, etc.)
Review and prepare HR reports, headcounts, and monthly updates for management

2. Recruitment & Talent Acquisition
Assist in workforce planning and recruitment strategies
Lead the full recruitment cycle: job posting, screening, interviews, reference checks, and offer preparation
Liaise with department heads to understand hiring needs
Support onboarding and orientation processes for new hires

3. Employee Relations & Engagement
Address employee grievances and concerns professionally and confidentially
Mediate internal conflicts and coordinate disciplinary actions with documentation
Assist in developing and executing employee engagement programs and activities
Promote a healthy, inclusive, and productive workplace culture

4. Training & Development
Coordinate training schedules, vendors, and employee attendance
Maintain training records and evaluate the effectiveness of training programs
Identify skill gaps and recommend development programs
Support in executing performance improvement plans

5. Performance Management
Coordinate the performance appraisal cycle and ensure timely evaluations
Assist managers in setting KPIs and performance goals
Maintain performance records and support in rewards and improvement plans

6. HR Policy Implementation & Compliance
Ensure all HR practices are in line with company policies and local employment law (e.g. Employment Act 1955)
Assist in updating HR policies, SOPs, and handbooks
Help facilitate audits and resolve compliance issues

7. Payroll & Compensation Support
Collect and verify monthly payroll inputs (e.g., overtime, allowances, deductions)
Work with the finance/payroll team to ensure accurate salary disbursement
Support compensation reviews, annual increments, and bonus distributions

8. Reporting & Documentation
Generate periodic HR reports for internal use and audits (headcount, turnover, absenteeism, etc.)
Draft HR letters: offer, promotion, confirmation, warning, termination, etc.
Manage filing systems and ensure timely renewal of licenses or HR-related applications

9. Support in Strategic Initiatives
Support the HR Manager in HR transformation, automation, or digitalization initiatives
Participate in manpower planning, succession planning, and change management projects
Act as the backup HR Manager when the manager is unavailable

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HR EXECUTIVE/ SENIOR