Daily Office Administration: Manage routine office paperwork, including data entry into the booking system, preparing travel folders, issuing travel vouchers, and processing basic payment receipts/invoices.
Flight Ticketing: Utilize Global Distribution Systems (GDS) such as Amadeus to perform flight availability checks, fare quotations, PNR creations, and ticketing operations.
Customer Communication & Sales: Handle client inquiries promptly via phone, WhatsApp, email, or walk-ins. Provide professional travel advice, recommend itineraries, and follow up to secure bookings.
...
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving
OS Deployment & Configuration:Core proficiency in installing, updating, and managingWindows (7, 10, 11) environments, with basic familiarity with Linux or macOS.
Software Troubleshooting: Installing and configuring productivity tools (e.g., Microsoft 365, internal database applications) and repairing corrupted software paths or drivers.
Endpoint Security: Basic implementation of cybersecurity hygiene, including virus/malware removal, firewall configuration, and applying security patches.
...
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving