Full accountability for the effective delivery of people, customer experience, sales, profit, operational standards, and Health & Safety of team and customers
Conduct frequent Service Audits ensuring all the guests are happy and satisfied with the level of service provided.
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Adhere to company procedures for store opening/closing, coordinate shift schedules, monitor attendance and promptly address performance issues. Enforce company policies and standards
Provide operational support and perform store tasks. Oversee store cleanliness and stock organization
Maintain rigorous quality control in food and beverage preparation. Conduct regular store inspections to ensure compliance with regulations
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