Responsibilities• Control : Coordinate activities related to the evaluation, selection and buy-off of new equipments for production.• Fulfill : Manufacture process inspection, analyze and resolve process and manufacturing problems by reviewing yield data. Provide engineering support to production as need arises.• Drive : Drive activities related to yield improvement on current production processes, eliminating chronic maverick issue.• Co-ordinate : Coordinate the initiation of ECR for changes on process specifications or material substitution.• In Charge : To communicate with various parties to ensure smooth and stable manufacturing operation• Liaise : Liaison with Package Development Engineer / Quality / Process Engineer in resolving issue with regard to product performance, quality and reliability issues.
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.
Provide a high level of professionalism and competent customer service.
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