Take ownership of complex or escalated technical issues and drive them to resolution, staying hands-on rather than simply routing tickets to others.
Read and understand application code, logs, and system architecture well enough to trace an issue to its root cause, even without writing production code day to day.
Make simple, well-understood code changes or configuration fixes directly when it is safe and appropriate to do so, following the team's code review and testing standards.
...
Ready to run complex ICT projects that actually deliver?
As our ICT Infrastructure Delivery Manager you will be the builder who owns end-to-end delivery of commercial infrastructure projects. You will shape architecture patterns, drive automation and hand over resilient operations while coordinating engineers, consultants and vendors to meet performance, security and budget goals.