Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement.
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Cost managementDevelop and update project cost plan.Meets financial objectives by forecasting requirements, preparing project budget, scheduling expenditures, analysing variances, and initiating corrective actions.
Time managementDevelop and update project schedule and milestone chart.Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
CommunicationEstablishes and implements project communication plans, providing status updates to stakeholders.Collects, analyses, and summarizes information and trends as needed to prepare project status reports.
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Develop and execute incrementality measurement studies to isolate true campaign impact, including A/B testing, holdout analysis, and matched market approaches for paid marketing campaigns.
Build and maintain Media Mix Modeling (MMM) frameworks to quantify the impact of paid marketing spend across channels, optimize budget allocation, and forecast campaign performance.
Design and conduct geo-lift studies to measure causal impact of paid marketing initiatives at regional or market levels, supporting strategic decision-making and ROI validation.
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Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank.
Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
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Experience or demonstrated capability in developing AI solutions, Copilot solutions or AI agents, preferably within Microsoft 365 or similar environments.
Good understanding of data sources, data extraction, transformation and integration.
Strong analytical and problem-solving skills, with the ability to identify manual or repetitive processes and translate them into automation opportunities.
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Collaborate with backend and infrastructure teams to integrate APIs, streamline data flows, and ensure high operational stability.
Minimum 8 years of hands-on experience in software applications and technical report development.
Proficiency in open-source or enterprise reporting tools such as BIRT, Jaspersoft, Crystal Reports, SQL Server Reporting Services (SSRS), Power BI or Tableau (willingness to work with BIRT is essential).
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