To ensure all owners’ accounts related files are in order and up to date. All files to be properly indexed and available to relevant parties concerned for review, etc.
To prepare monthly billings on time which include service charges, water and utility charges, insurance, rental of common properties and all related charges.
To follow up and collect all payments including service charges, water and utility charges, rental of common property and all other payments.
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SLA & Daily Queue Management: Efficiently process and settle allocated daily assessment queues within strict, given timeframes.
Education: Minimum of Sijil Pelajaran Malaysia (SPM) or equivalent.
Experience: Minimum of 1 year of working experience, preferably in credit administration, document processing, customer service, or clerical operations.
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You’ll be the coordination backbone between customers, sales, purchasing, and warehouse teams.
This role is not just data entry — you’ll help ensure orders are processed accurately, deliveries stay on track, and customers receive timely updates. Attention to detail, communication, and follow-through matter a lot here.
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Process orders and returns: Manage orders, payments, and returns efficiently while ensuring accuracy and compliance with company procedures.
Collaborate with internal teams: Work closely with departments such as Sales, Marketing, and Technical Support to resolve complex cases and share customer feedback.
Maintain records: Update and manage customer data and interaction records accurately and securely.
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