Provide accurate information to clients on policies, procedures and service.
Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
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Upkeep and maintenance of project documentation, including Standard Operating Procedures (SOPs), core access forms, quality reports, and data dictionaries.
Assist the Principal Investigators to collate and compile research data for reports and presentations.
Ensure all research activities are accurately documented and comply with ethical standards.
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Upkeep and maintenance of project documentation, including Standard Operating Procedures (SOPs), core access forms, quality reports, and data dictionaries.
Assist the Principal Investigators to collate and compile research data for reports and presentations.
Ensure all research activities are accurately documented and comply with ethical standards.
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4) Handle the coordination work between various departments within the company and various external units.
5) To participate in regular meetings, to complete the regular meeting minutes. (decide as circumstances require)
6) To help convey and deliver the instructions from department manager, orders, notice, decision and etc to relevant department which shall include to expedite, inspect and implement those orders, notice, decision and work plan.
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Support finance-related activities, including billing, refunds, procurement, and timely honorarium and vendor payments.
Prepare and maintain programme documentation, including programme P&L, attendance records, evaluation reports, certificates, and Continuing Professional Development (CPD) submissions.
Manage the general mailbox and handle day-to-day correspondence and enquiries.
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To work closely with the Project Team providing cost and financial advice as well as contractual support and advice during pre-construction, construction and post construction stage.
Recognised Degree in Quantity Surveying with relevant working experience in the Construction industry.
Possess 5 year working experience in a cost consultancy / contracts management environment.
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