Cross-Department Coordination: Liaise between the warehouse, purchasing, production, sales, and accounts teams to resolve fulfilment or delivery issues.
Compliance & Safety: Track staff certifications such as Food Hygiene Certification (FHC) and Workplace Safety and Health (WSH) requirements, or support HACCP standards.
Customer Service: Answer client inquiries via email, WhatsApp, or phone regarding products, order changes, or feedback.
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Cross-Departmental Coordination: Liaise between plant operations, supply chain teams, and external freight forwarders or logistics partners to resolve documentation bottlenecks.
Executive & HR Support: Assist management with high-level reporting, office budget oversight, basic HR administration, and onboarding procedures for technical/site staff.
Education: Diploma or Bachelor’s Degree in Business Administration, Logistics, Industrial Management, or a related field.
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