Collaborate across internal teams, including Sales and Product, to manage technical escalations and distill client feedback into actionable insights via JIRA and SFDC.
Prior experience in customer service, call centers, hospitality, or sales is preferred. We also welcome fresh graduates who have demonstrated strong communication skills and exposure to customer interactions.
Prior experience in customer service, call centers, hospitality, or sales is preferred. We also welcome fresh graduates who have demonstrated strong communication skills and exposure to customer interactions.
Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
Financial Accuracy: Ensure all charges and account statements are correct and submitted on time, covering guests, groups, banquets, employees, and credit card companies.
Track and manage main Accounts Receivable (AR) account parking items, validate deduction details, and drive full clearance in partnership with BPO teams or customers.
Track and manage main Accounts Receivable (AR) account parking items, validate deduction details, and drive full clearance in partnership with BPO teams or customers.