Assist CRMs to review customer accounts and perform service call if needed
Assist on the change of CRM’s customer portfolio upon any resignation by reaching out to customers and reemphasize on back up CRM and team concept to minimise the impact of changes.
Assist to handles customer’s complaint referred by CRM, conduct investigation and provide complete and timely problem resolution.
...
Assess and measure channel partner performance using channel management framework. Constantly looking at initiatives to drive channel motivation and customer engagements.
Successfully communicate with the regional Marketing team to develop local marketing plan and promote products with channel partner catering to local demands and opportunities
Attend trade conferences, seminars and engagement sessions with govt agencies.
...
Assess and measure channel partner performance using channel management framework. Constantly looking at initiatives to drive channel motivation and customer engagements.
Successfully communicate with the regional Marketing team to develop local marketing plan and promote products with channel partner catering to local demands and opportunities
Attend trade conferences, seminars and engagement sessions with govt agencies.
...
Manage the in-force portfolio, ensuring appropriate exposure monitoring, experience analysis, and actual-to-expected reviews are completed in line with PartnerRe governance standards.
Ensure adherence to PartnerRe’s risk management, compliance, and governance frameworks in all business activities.
Establish and maintain a strong profile within the Life & Health Southeast Asia business, acting as a key contact person for internal stakeholders and senior management.
...
Conduct regular business reviews with partners to evaluate performance and identify areas for improvement, monitor and analyze sales performance metrics, identify areas of improvement, and implement effective strategies
Oversee a team of vendor account managers, providing guidance, coaching, and support to ensure their success.
Stay updated on industry trends and competitor activities to identify new business opportunities. Build a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed.
...