Generate demand forecasts by analysing demand patterns, tracking business trends, and incorporating global market impacts to enhance forecasting accuracy
Collaborate with customers, the sales team, client management, and supply chain partners to continuously improve forecast accuracy and cross-functional alignment
Maintain demand plans that balance cost-effectiveness with consistent fulfilment of customer requirements
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Support the annual budgeting, forecasting, and long-range planning processes.
Develop and maintain robust financial models to evaluate strategic initiatives, investments, pricing, and operational decisions.
Perform scenario planning and sensitivity analysis to assess the financial impact of changing business assumptions, market conditions, and strategic options.
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Review government and commercial tender documents to understand technical requirements and compliance criteria.
Coordinate with HP and internal stakeholders to ensure all proposed solutions and specifications are compliant, accurate, competitive, and aligned with customer and tender requirements.
Assist in product demonstrations, technical presentations, proof-of-concept activities, and solution briefings when required.
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Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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This position is suitable for an experienced external auditor who can independently manage audit assignments, communicate confidently with clients, guide junior team members and progress towards an Audit Supervisor or Audit Manager role.
Dispute Resolution: Coordinate with internal teams (Sales, Billing, or Customer Support) to help resolve basic billing inquiries or customer complaints.
Record Keeping: Maintain accurate, detailed, and up-to-date documentation of all customer conversations and payment arrangements in our system.
Continuous Learning: Participate actively in all company training sessions, workshops, and coaching to continuously improve communication and negotiation skills.
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