Analyze failing wafers with cross‑functional teams to identify root causes and implement corrective actions, including close collaboration with suppliers and customers.
Support manufacturing in achieving best‑in‑class cycle time, productivity, and On‑Time Delivery (OTD).
Lead and participate in cross‑functional (local/global) teams on new technology development, process transfers, and new product introductions.
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Possess strong negotiation and communication skills in English, Mandarin and Bahasa Malaysia.
To build and maintain relationships with all at management level in all of the department to facilitate the efficient escalation and resolution of Customer issues.
To compile Customer Complaint letters from all stores.
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