Travel to customer sites, as needed, to support software/product issues, or to understand software’s functional and operational needs from the customers.
Work as technical and project liaison between customer and development team, playing a key role for solution delivery.
Create and document the system architecture using proven methods.
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Customer Service skills to communicate clearly with customers, explain technical issues in simple terms, and support a positive service experience.
Relevant certificate, diploma, or vocational training in automotive/motorcycle technology or a related field; Yamaha or OEM-specific training is an advantage.
Ability to use basic diagnostic tools and workshop equipment, follow service manuals, and adhere to health and safety standards.
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We are seeking a proactive Branch Supervisor to oversee the day-to-day operations of our branch. The role involves optimizing the availability of tools, facilities, and personnel to meet project requirements and capitalize on growth opportunities. The ideal candidate will deploy action plans to enhance effectiveness, efficiency, and quality management, including staff development and career progression.
Administer everyday operations for all sales activities.
Develop professional relationships with all customer contacts.
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Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees.
Administer all marketing requirements and provide optimal level of customer services and provide training to all personnel at required locations.
Provide optimal customer services and prepare all sales paperwork for branch within time frame and resolve all customer inquiries associate with billing issues.
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Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees.
Administer all marketing requirements and provide optimal level of customer services and provide training to all personnel at required locations.
Provide optimal customer services and prepare all sales paperwork for branch within time frame and resolve all customer inquiries associate with billing issues.
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