Link Worldwide Hiring! Full Time Account Manager in Federal Territory - Ricebowl

Job Purpose​

Reporting to the Account Director, you will be part of a local in-market team supporting the delivery of a major outsourced marketing services contract, covering the key categories of Print, POS and Promotional Merchandise. ​

Key Responsibilities​

• Engaging with local client stakeholders to take new briefs, provide quotations and manage live orders through to activation in market.​
• Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team. ​
• Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to your orders are strictly controlled.​
• Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines. ​
• Provide professional presentations to customers. ​
• Maintaining and updating database of local suppliers and managing the relationships​
• Liaise with suppliers and have strong negotiation skills​
• Process orders and invoices​
• Ensure all orders are tracked and reported against set contractual obligations​
• Produce accurate customer quotations and ensure quality samples and artwork for proposals. ​
• Communicate order status to all departments to ensure timely delivery of orders. ​
• Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales. ​
• Develop and maintain accurate, legible customer files. ​
• Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports.

Skills Required:​

• Experience in the promotional goods and/or Print and POSM industries​
• To have a strong team attitude​
• Strong client facing experience, preferably in an outsourced or integratorprovider setting​
• Excellent oral and written communication skills​
• First class, effective organisational skills​
• A pro-active approach to managing projects​
• Experience of working as part of a team​
• A keen eye for detail and an understanding of budget restraints​
• Ability to work under pressure whilst maintaining a cool outlook​
• A personable and professional character that will allow you to build clientrapport​
• The confidence to give clients trust in your work ​
• Excellent knowledge of MS Office particularly power point and excel​
• Excellent problem solving ability​
• Enthusiastic and passionate​
• Good time-management skills​

Pay: RM100,000.00 - RM120,000.00 per year

Work Location: In person