Location:
Singapore (West) · Warehouse-based
Type:
Full-time ·
Immediate start required
About the role
We're looking for an experienced
E-commerce Operations Executive
to own the day-to-day running of our online order fulfilment, working hands-on alongside our warehouse operations team. This is a role for someone who can hit the ground running, take ownership without being managed closely, and keep our e-commerce operations moving smoothly from order to doorstep.
What you'll do
Manage and coordinate the end-to-end fulfilment of e-commerce orders, from order processing through picking, packing and dispatch, ensuring accuracy and on-time delivery.
Work directly within a warehouse environment, hands-on with the warehouse operations team on picking, packing and order preparation, especially during peak periods and campaigns.
Oversee inventory accuracy for online stock, manage stock allocation between channels, and resolve discrepancies.
Handle order issues, returns, exchanges and customer/logistics escalations independently and see them through to resolution.
Liaise with 3PL and courier partners on shipments, delays and delivery performance.
Identify and drive improvements to fulfilment workflows to lift speed, accuracy and efficiency.
What we're looking for
Prior experience in e-commerce operations, order fulfilment or warehouse/logistics operations is required
Familiarity with picking and packing processes
and a genuine willingness to work hands-on in a warehouse environment.
Solid understanding of inventory management
— stock tracking, stock counts, allocation across channels, and resolving discrepancies.
Able to work
independently
with minimal supervision — self-directed, reliable, and takes ownership of outcomes.
Ability to
manage
— coordinate tasks, guide warehouse operations staff on fulfilment priorities, and keep the team on track.
Proficient in Google Sheets
(and Excel) — able to build and work with spreadsheets for tracking, reporting and reconciliation.
Basic accounting and finance knowledge
— comfortable with invoices and reconciliations.
Strong organisational skills, attention to detail, and the ability to stay calm and effective under high-volume, time-pressured conditions.
Comfortable with e-commerce platforms and order management systems.
Available to start immediately
(or on very short notice).
Comfortable commuting to / based in the West
of Singapore.
Founded in 2000, Teamlink is a lifestyle brand distributor and retailer specialising in the South-East Asian market.With headquarters in Singapore, the team comprises of dynamic and diverse members with strong marketing and product development knowledge. Further enhanced with a strong sales team, the company is highly proficient in working in and within the region, ensuring value creation, elevated brand positioning and achievement of projected sales turnover.The Singapore distributors of Superga, Havaianas, RETROSUPERFUTURE and Sebago. Teamlink Marketing has established itself as brand builders in the space.