Holiday Inn & Suites Penang Prai Hiring! Full Time Housekeeping Supervisor (Public Area) in Pulau Pinang, Earn up to MYR 2,800 - Ricebowl

Key Responsibilities

• Supervise and coordinate daily operations of the Public Area team.
• Ensure cleanliness and proper maintenance of hotel public areas, including lobby, corridors, lifts, public washrooms, restaurants, function areas, back-of-house areas, and other assigned areas.
• Conduct regular inspections and ensure all areas meet hotel cleanliness and presentation standards.
• Assign daily tasks and work schedules to Public Area Attendants.
• Monitor staff attendance, grooming, punctuality, and work performance.
• Ensure cleaning equipment, chemicals, and supplies are used correctly and safely.
• Maintain adequate stock of cleaning supplies and report shortages to the Housekeeping department.
• Ensure proper handling, storage, and usage of chemicals in accordance with safety procedures.
• Report maintenance defects and damages in public areas to the Engineering Department for follow-up.
• Respond promptly to guest requests, complaints, and housekeeping-related issues.
• Coordinate with Front Office, F&B, Engineering, Security, and other departments when required.
• Ensure lost and found items are handled according to hotel procedures.
• Assist in preparing and monitoring cleaning schedules, deep-cleaning activities, and periodic maintenance.
• Ensure all staff follow hotel policies, SOPs, health and safety requirements, and brand standards.
• Conduct on-the-job training and coach team members on cleaning procedures and service standards.
• Monitor productivity and provide feedback to team members and management.
• Assist with special events, VIP arrangements, group arrivals, and function setups when required.
• Complete daily checklists, inspection reports, and other housekeeping records accurately.
• Perform any other duties assigned by the Executive Housekeeper or management.

Pay: From RM2,800.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have previous supervisory/team leader experience?

Education:

• STM/STPM (Required)

Experience:

• Housekeeping Supervise: 3 years (Required)

Language:

• English (Required)

Work Location: In person