- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
We're Hiring: Mandarin Customer Service Advisor
Are you fluent in Mandarin and comfortable communicating in English (B2 level or above)? Join our team and support customers from China and Taiwan in a dynamic customer service environment.
Role: Mandarin Customer Service Advisor
Location: Kalua Lumpur, Sentral, Malaysia
Employment Type: Permanent
Key Responsibilities:
Handle customer inquiries via phone, email, and chat
Assist with account, service, and transaction-related concerns
Provide accurate resolutions and excellent customer service
Maintain and update customer records
Meet quality, productivity, and KPI targets
Requirements: Fluent in Mandarin (spoken and written)
English proficiency at B2 level or above
Customer service experience preferred
Fresh graduates with strong language skills are welcome to apply
Strong communication and problem-solving skills
Ability to work in a fast-paced environment
Interested or know someone who might be a great fit? Send me a message or apply today!
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