- Singapore
RMA Contracts Pte Ltd Hiring! Full Time Document Verification Team Lead - Supervisor in , Earn up to SGD 4,000 - Ricebowl
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Job Description
Responsibilities
Responsibilities
Verify documents for completeness, authenticity, and possible forgery.
Cross-check work pass application details against supporting documents and relevant portals.
Record discrepancies, update applicant/transaction records, and arrange documents where required.
Contact applicants for clarification or missing/incorrect documents.
Conduct interviews for suspected forged documents and escalate non-standard cases.
Supervisors oversee operations, guide staff, handle complex cases, and monitor quality/KPIs.
Support training, system testing, audits, reporting, process improvement, and information security compliance.
Requirements
GCE ‘A’ Levels, Diploma, or equivalent.
Meticulous with good communication and computer skills.
Strong supervisory, operational, IT, and communication skills.
RMA Contracts is a professional Business Process Outsourcing (BPO) service provider that is dedicated to delivering a spectrum of innovative BPO services using cutting-edge technology for business success.
As a one-stop integrated BPO partner, RMA Contracts is focus-driven on providing adept business solutions to streamline core business practices in today's challenging business environment in the areas of HR Consultancy, Recruitment and Manpower Outsourcing, Digitisation and Transaction Processing, Customer Relations and Managed Services.
Verify documents for completeness, authenticity, and possible forgery.
Cross-check work pass application details against supporting documents and relevant portals.
Record discrepancies, update applicant/transaction records, and arrange documents where required.
Contact applicants for clarification or missing/incorrect documents.
Conduct interviews for suspected forged documents and escalate non-standard cases.
Supervisors oversee operations, guide staff, handle complex cases, and monitor quality/KPIs.
Support training, system testing, audits, reporting, process improvement, and information security compliance.
Requirements
GCE ‘A’ Levels, Diploma, or equivalent.
Meticulous with good communication and computer skills.
Strong supervisory, operational, IT, and communication skills.
RMA Contracts is a professional Business Process Outsourcing (BPO) service provider that is dedicated to delivering a spectrum of innovative BPO services using cutting-edge technology for business success.
As a one-stop integrated BPO partner, RMA Contracts is focus-driven on providing adept business solutions to streamline core business practices in today's challenging business environment in the areas of HR Consultancy, Recruitment and Manpower Outsourcing, Digitisation and Transaction Processing, Customer Relations and Managed Services.
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