Shang Height Management Hiring! Full Time Admin Cum Account Clerk in Melaka - Ricebowl

Job Descriptions:

• Handle daily accounting and administrative transactions for the Management Office.
• Prepare invoices, receipts, payment vouchers and other accounting documents.
• Assist with collection and follow-up of maintenance charges, sinking fund and other outstanding payments.
• Monitor residents’ maintenance charge and other outstanding payments, and manage the activation, suspension and/or deactivation of access cards.
• Maintain accurate records of payments, receipts and outstanding accounts.
• Perform data entry and update accounting records in the relevant system.
• Prepare letters, notices, memos, circulars and other correspondence.
• Maintain proper records, files and documentation for the property.
• Manage office supplies and administrative records.
• Assist the Property Manager / Building Manager with daily administrative tasks.
• Attend to enquiries, complaints and requests from residents, tenants and visitors professionally.
• Handle telephone calls, emails, WhatsApp messages and walk-in enquiries.
• Assist residents with matters relating to maintenance charges, payments, access cards, renovation applications and other management office procedures.
• Coordinate with maintenance teams, security personnel, cleaners, contractors and suppliers where necessary.
• Assist in monitoring and updating records relating to facilities, access cards, parking and other property-related matters.
• Maintain good customer service and professional relationships with residents and tenants.

Requirements:

• Minimum 1–3 years of relevant working experience in administration, accounting, property management, or a related field.
• Minimum SPM/STPM; Diploma in Accounting, Business Administration, Property Management or a related discipline is an advantage.
• Basic knowledge of bookkeeping and accounting principles.
• Familiar with Microsoft Office, particularly Excel and Word.
• Experience with accounting software or property management systems is an advantage.
• Good command of Bahasa Malaysia and English, both written and spoken.
• Good communication and interpersonal skills.
• Strong attention to detail and good organisational skills.
• Able to work independently as well as part of a team.
• Customer-oriented, responsible and willing to learn.
• Experience in high-rise / strata property management is an added advantage.

Work Location: In person