Working Area: Kuala Lumpur & Klang Valley
Employment Type: Full-Time
Working Hours
- Monday to Saturday: 8:30 AM – 5:30 PM
- Sunday: Off
Job Responsibilities
- Carry out professional installation of Xiaomi and others residential air conditioners
- Install, dismantle and relocate split-unit air conditioners
- Install indoor and outdoor units, copper piping, drainage piping, insulation and electrical wiring
- Perform vacuuming, gas pressure checking, testing and commissioning
- Conduct site inspections and advise customers on any additional materials or non-standard installation work required
- Troubleshoot installation, drainage, electrical and cooling-related issues
- Lead and guide junior installers or installation assistants
- Follow Xiaomi’s installation SOP, service standards and safety requirements
- Ensure installations are completed neatly, safely and within the scheduled appointment time
- Protect the customer’s furniture and property during installation and clean the work area upon completion
- Explain the completed installation and basic air-conditioner operation clearly to customers
- Complete installation reports and submit the required before-and-after site photos
- Maintain company tools, equipment and vehicles in good condition
- Coordinate closely with the operation team regarding appointment schedules and installation progress
Requirements
- Minimum 3 years of air-conditioner installation experience
- Experienced in residential split-unit and inverter air conditioners
- Able to complete air-conditioner installations independently
- Good knowledge of copper piping, electrical wiring, drainage, vacuuming and refrigerant checking
- Able to identify installation risks and technical issues at the customer’s premises
- Must possess a valid Malaysian driving licence and GDL licence
- Physically fit and comfortable working outdoors and at heights
- Responsible, punctual and able to lead a small installation team
- Able to communicate in Bahasa Malaysia; basic English or Mandarin is an advantage
Customer Service Requirements
- Friendly, polite and professional when communicating with customers
- Strong service attitude and committed to achieving high customer satisfaction
- Able to explain installation work and additional charges clearly before proceeding
- Patient when handling customer questions, feedback or concerns
- Careful when working inside customers’ homes
- Maintain a clean and professional appearance
- No history of serious customer complaints or misconduct
- Willing to follow company and Xiaomi customer-service standards
Preferred Skills
- Previous experience installing Xiaomi or other major-brand air conditioners
- Experience with concealed piping, wall hacking and non-standard installations
- Basic air-conditioner servicing and troubleshooting knowledge
- Able to train and supervise junior installers
How to Apply
Interested candidates may submit an updated résumé together with the following information:
- Years of air-conditioner installation experience
- Air-conditioner brands previously handled
- Availability or notice period
- Driving licence and GDL licence status
Pay: RM3,000.00 - RM6,000.00 per month
Experience:
- Air-Conditioning Install: 3 years (Required)
Work Location: On the road