HAPPY CAT AUCTIONS LLP Hiring! Full Time E-Commerce Specialist in Southeast (Singapore), Earn up to SGD 4,000 - Ricebowl

Handles daily operations, product uploads, pricing, and basic promotions. He/she will need to manage and optimize an online store to drive digital sales, improve user experience, and maximize revenue

Core Responsibilities

Platform & Catalog Management:
Oversee website functionality, design updates, and product listings (including pricing, imagery, and descriptions) on platforms like Shopee, Shopify and TikTok Shop.

Digital Marketing & SEO:
Coordinate search engine optimization (SEO), paid ads (PPC), and promotional campaigns across social media and email to attract targeted traffic.

Data Analysis & Optimization:
Track key performance indicators (KPIs) like conversion rates, traffic sources, and sales trends using tools like Google Analytics to make data-driven improvements.

Customer Experience (CX) & Support:
Ensure a smooth shopping journey from product discovery to checkout, and assist with complex customer inquiries or troubleshooting technical roadblocks

Inventory & Fulfillment Coordination:
Monitor stock levels and collaborate with supply chain or warehouse teams to prevent stockouts and ensure timely deliveries

Reporting:
To provide a weekly and monthly reporting to Director

Key Tasks

Store Setup:
Creating and verifying seller accounts.

Product Listing:
Uploading items with descriptions, tags, and photos.

Inventory Control:
Tracking stock levels to prevent overselling.

Marketing & Ads:
Setting up vouchers, sales campaigns, and running platform ads.

Customer Service:
Replying to chats and resolving buyer issues.

• must be able to work independently

A group of companies that sells goods or services to customers online, using digital platforms like websites, apps, and social media. These platforms facilitate transactions electronically, allowing for 24/7 global reach and convenience for both businesses and consumers. E-commerce encompasses various models, such as business-to-consumer (B2C), business-to-business (B2B), and consumer-to-consumer (C2C) sales.