- Prai Pulau Pinang Malaysia
Working Location
Job Description
Responsibilities
In this role, you will be the key point of contact for walk-in, phone, and email inquiries, ensuring our stock records, email responses, and delivery logistics run smoothly.
Core Responsibilities
Handle Orders: Process incoming orders from walk-in customers, telephone inquiries, and incoming emails.
Email Communication: Draft and send professional email replies to customer queries and order confirmations.
Manage Inventory: Track stock inflow and outflow to maintain accurate inventory records.
Logistics Admin: Prepare, issue, and verify Delivery Orders (DO) for outgoing goods.
Filing & Archiving: Maintain systematic physical and digital filing systems for all operational documents.
Ad-Hoc Tasks: Complete occasional administrative tasks assigned by management to support the team.
Qualifications:
SPM, diploma or equivalent experience in an admin or warehouse role. Good written communication skills for professional email correspondence.Basic computer literacy, particularly in Microsoft Excel, Word, and email platforms (Outlook/Gmail).Strong multitasking skills to handle customer service and paperwork simultaneously.
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
Work Location: In person
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