- Puchong Selangor Malaysia
Working Location
Job Description
Responsibilities
JOB RESPONSIBILITIES:
1) Provide administrative support and operational support to the Sales team.
2) Prepare and process sales orders, invoices, artwork, master cards, and other related sales documentation.
3) Coordinate with customers on order status, delivery schedules, order changes, and handle feedback or complaints to ensure customer satisfaction.
4) Monitor and track order progress, inventory levels, delivery status, and payment status to ensure timely fulfilment.
5) Coordinate with internal departments (Production, Purchasing, Warehouse, and Finance) to ensure smooth order processing and delivery.
6) Maintain accurate customer records, sales data, and documentation.
7) Ensure compliance with ISO 9001:2015, ISO 14001:2015, and company procedures.
8) Perform other duties and ad-hoc assignments as assigned by Superior.
COMPETENCY LEVEL:
1) Education: Diploma or Bachelor’s Degree in Business Administration, Marketing, or a related field.
2) Experience: Minimum 1–3 years of experience in sales coordination or a related role.
3) Skills: Experience in ERP or order management systems, and ability to generate master cards and artwork for block making, is an added advantage.
4) Language: Good communication skills in English, Bahasa Malaysia, and Mandarin (preferred).
5) Competencies: Strong interpersonal and problem-solving skills with initiative to learn, along with good multitasking and time management abilities. Able to work independently as well as in a team, with a customer-focused mindset.
Job Type: Full-time
Pay: RM3,200.00 - RM3,500.00 per month
Benefits:
Work Location: In person
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.