Donnelley Financial Solutions Hong Kong Limited Hiring! Full Time Client Service Coordinator (Overnight shift is required) in Hong Kong Island, Hong Kong - Ricebowl

Summary:

As a Client Services Executive, you’ll be the bridge between our clients and production teams, ensuring smooth communication, timely delivery, and exceptional service. This is a fantastic opportunity for someone starting out in their career or with up to one year of customer service experience who’s eager to grow in a fast-paced, client-focused environment.

Responsibilities:

• Serve as the primary point of contact for clients

• Ensuring world-class service and maintaining strong, ongoing relationships

• Manage day-to-day service solutions and coordinate project timelines

• Ensuring smooth communication across internal teams and seamless shift transitions

• Ensure accurate documentation of client communications and support timely delivery

• Recognize and deliver service solutions for specific jobs with precision and efficiency

Qualifications:

• Associate degree or above

• Fresh graduates with internship/ part-time job experience are welcome

• Strong team player with excellent communication and interpersonal skills

• Highly detail-oriented with strong organizational and multitasking abilities

• Proficient in written and spoken English, Mandarin, and Cantonese

• Able to perform under pressure in a fast-paced environment

• Skilled in Microsoft Office applications (Word, Excel, Outlook, etc.)

• Willing to work overtime, shift schedules, including overnight duties (attractive shift allowance provided)
  

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as

• 5 days’ work week

•  8 hours' work day

•  1 min walk from MTR

•  Medical, Life, Dental insurance

•  Birthday leave, Company leaves

• Compensation leaves for public holidays fall on Saturday

•  Overtime pay

•  Double pay

Interested parties please send resume with date of available and expected salary by clicking "Apply Now".

All information received will be kept in strict confidence and will be treated only for employment related purposes.