IT Business Analyst | Selangor
If you thrive at the intersection of technology and people, translating complex needs into practical solutions, this could be the role for you.
Why Apply?
This is a role where your contribution genuinely matters. You'll work alongside faculties, professional services, and technical teams to shape how technology supports an entire academic community - a meaningful platform for those who value lasting impact.
The Role
Acting as the essential bridge between business and IT, you will:
- Engage with faculties and business units to capture operational challenges and define technology requirements
- Document functional specifications, process flows, and user stories to guide development teams
- Analyse existing systems to identify gaps and recommend practical improvements
- Collaborate with developers, vendors, and business users on integrations, enhancements, and upgrades
- Support UAT, ensuring solutions align with agreed business requirements
- Maintain accurate documentation of system changes, processes, and integrations
- Contribute to the evaluation of new technologies to improve efficiency and user experience
What We're Looking For
A collaborative, solutions-focused professional who bridges business and IT with confidence:
- A degree in IT, Computer Science, Information Systems, or a related field
- 3-5 years' experience in IT business analysis, systems analysis, or IT project delivery
- Good understanding of software development, APIs, databases, and system integrations
- Proven ability to gather requirements, coordinate UAT, and engage diverse stakeholders
- Experience working with IT vendors is an advantage
- Exposure to a university or student lifecycle environment is a bonus
Ready to bridge technology and impact? Apply now to be considered.
JTK Number: JTKSM 995 | Company Registration Number: *************88 (1048918-T)