Hays Hiring! Full Time Accounts Payable Operations Manager in Federal Territory - Ricebowl

Lead regional AP operations and drive process excellence across multiple markets.

Our client, a leading global retail organisation, is seeking an experienced Accounts Payable (AP) Operations Manager to lead AP operations within its growing Global Business Services (GBS) centre.

The successful candidate will oversee end-to-end AP processes across multiple countries, ensuring accurate invoice processing, timely payments, month-end activities, and compliance with company policies. This role will also drive process improvements, automation initiatives, KPI performance, and team development while partnering closely with Finance, Treasury, Procurement, and other key stakeholders.

Key Responsibilities

• Lead, coach, and develop a large AP team, driving performance and engagement.
• Oversee invoice processing, reconciliations, accruals, and month-end closing activities.
• Ensure AP KPIs and service levels are achieved consistently.
• Partner with Finance, Treasury, Procurement, and business stakeholders to support operational excellence.
• Drive continuous improvement, standardization, and automation initiatives.
• Support process migration and transformation projects.
• Build team capabilities, succession pipelines, and a culture of continuous learning.

Requirements

• Degree in Accounting, Finance, Business, CPA, MIA, or equivalent.
• Minimum 10 years' experience in Accounting, Finance, Shared Services, or Procure-to-Pay operations.
• Proven leadership experience managing teams of 25-60 employees.
• Strong knowledge of AP processes, IFRS, controls, and financial reporting.
• Experience with SAP S/4HANA, Coupa, Basware, Ariba, and reporting tools such as Power BI.
• Strong analytical, stakeholder management, communication, and problem-solving skills.
• Experience in process improvement, automation, and transformation projects is highly desirable.