MAISON 21G Hiring! Full Time Boutique Manager in - Ricebowl

Boutique Manager – for Maison de Création

Maison 21G Paris | Duxton Hill, Singapore

Maison 21G Paris is opening its new Maison de Création in Duxton Hill — an intimate and creative destination where fragrance, craftsmanship, hospitality and human connection come together.

We are looking for a passionate and charismatic Boutique Manager to lead this new space and become one of the key ambassadors of Maison 21G Paris.

This is not a traditional retail role.

Our Maison de Création will welcome private customers discovering and creating fragrances, international visitors, luxury hospitality partners, corporate clients, architects, designers and VIP guests. Every day will be different: from hosting a perfume workshop to presenting a bespoke scent project to a luxury hotel, organizing a private event or simply creating an unforgettable experience for someone discovering Maison 21G for the first time.

If you love people, creativity, beautiful products and high-end customer experiences, this role is for you.

Your Role

As Boutique Manager, you will be responsible for the overall experience and daily operation of our Maison de Création, with three key dimensions:

B2C – Create Exceptional Customer Experiences

You will welcome local and international customers into the world of Maison 21G Paris and provide a highly personalized luxury experience.

You will:

• Welcome and advise customers with warmth, elegance and authenticity
• Understand their preferences and recommend fragrances and scented products
• Introduce customers to the Maison 21G philosophy and fragrance universe
• Drive boutique sales while maintaining a sophisticated, non-aggressive approach
• Develop strong relationships with repeat and VIP customers
• Maintain and grow the boutique CRM and clienteling activities
• Ensure every visitor leaves with a memorable experience of the Maison

Fragrance Workshops – Bring Creativity to Life

Our perfume creation workshops are at the heart of Maison 21G.

You will host and coordinate fragrance workshops for individuals, couples, groups, corporate clients and private events.

You will:

• Guide guests through the discovery of perfume ingredients
• Help customers explore their creativity and create their own fragrance
• Deliver engaging and inspiring storytelling around perfumery
• Organize private workshops, celebrations and corporate experiences
• Ensure each workshop feels personal, joyful and premium

You do not need to be a trained perfumer when joining us — we will teach you our fragrance methodology and scent expertise. What matters most is your curiosity, ability to learn and passion for sharing.

B2B & Hospitality – Welcome Our Professional Clients

The Maison de Création will also be an important destination for our international B2B activity.

Maison 21G Paris works with luxury hotels, hospitality groups, brands, corporate clients and designers to create bespoke olfactive identities and scented experiences.

You will help welcome these clients into our Maison and support our team during presentations and meetings.

You will:

• Host hotel, hospitality and corporate clients visiting the Maison
• Present our fragrance, scenting and product capabilities
• Prepare product displays, fragrance samples and presentation spaces for meetings
• Support discussions around signature scents, guest amenities, candles, diffusers, gifting and bespoke products
• Coordinate follow-ups with our B2B and creative teams
• Help transform each professional visit into an inspiring Maison 21G experience

You will progressively develop a strong understanding of our hospitality business and become confident presenting Maison 21G to high-end professional clients.

Boutique Management

You will take ownership of the Maison and ensure that everything runs beautifully.

Your responsibilities will include:

• Daily boutique operations and opening/closing procedures
• Sales performance and monthly targets
• Stock management and replenishment
• Visual merchandising and presentation standards
• Workshop planning and reservations
• Customer database and follow-up
• Team scheduling and supervision as the boutique grows
• Coordination with Marketing, Operations, Production and B2B teams
• Organization of events, launches, private evenings and collaborations
• Ensuring impeccable service, cleanliness and presentation at all times

Who We Are Looking For

We are looking for someone who is naturally warm, elegant, curious and engaging.

You should genuinely enjoy meeting people and creating relationships.

You may come from luxury retail, hospitality, hotels, beauty, fragrance, fashion, lifestyle or another premium customer-facing environment.

More importantly, you should have:

• A genuine passion for people and customer interaction
• A strong sense of luxury hospitality and service
• Excellent communication and storytelling skills
• Creativity and curiosity
• Confidence interacting with VIP and high-end customers
• A commercial mindset and desire to achieve results
• Strong organizational skills and attention to detail
• The ability to manage several activities simultaneously
• A proactive, agile and entrepreneurial personality
• Excellent spoken and written English
• An interest in fragrance, design, hospitality and lifestyle

Knowledge of perfumery is a plus, but personality, creativity and emotional intelligence matter even more.

The Personality We Would Love

You are someone who can make a customer feel immediately at ease.

You know how to be professional without being formal, sophisticated without being distant, and commercial without ever making someone feel pressured.

You enjoy beautiful things, but you are equally interested in the stories, emotions and people behind them.

One hour you may be helping someone create a perfume for their wedding. The next, you may be welcoming the General Manager of a luxury hotel to discuss their future signature scent.

You should find that exciting.

Why Join Maison 21G Paris?

Maison 21G Paris is an entrepreneurial fragrance Maison where creativity happens every day.

You will work closely with our creative, marketing, B2B, design and production teams and have the opportunity to understand many different aspects of the luxury fragrance industry.

This role offers much more than managing a boutique. You will become an important part of the development of our new Maison de Création and help shape how our customers and partners experience the brand.

You will have real responsibility, autonomy and room to bring your own ideas.

Most importantly, you will meet fascinating people from Singapore and around the world and help us create experiences they will remember long after they leave.

If you love fragrance, creativity, human connection and the world of luxury hospitality, we would love to meet you.

Salary: starting at 3K per month with commisions.

We accept Malaysian application