Triple Access Hiring! Full Time Pre-Sales Solution Specialist in - Ricebowl

Company Description Triple Access Sdn Bhd is a leading provider of advanced communication solutions and an Authorized Motorola Distributor in Malaysia. The company specializes in Motorola two-way radio and wireless data communication equipment, supporting critical communications for first responders and essential services. Triple Access serves diverse sectors including utilities, public service operators, and airports, helping organizations communicate securely and efficiently. The team consists of experienced professionals committed to reliability, safety, and innovation in communication technology. A people-focused culture of openness, collaboration, and continuous improvement keeps Triple Access at the forefront of industry developments.

The Pre-Sales Solution Specialist plays a key role in bridging technical expertise with customer needs. This position focuses on understanding client requirements, designing tailored demonstrations, and delivering solutions that showcase how the company’s products and services can address real-world challenges. Working closely with the sales team, this role ensures that every proposal aligns with both customer expectations and business objectives.

We are seeking a skilled and customer-focused Pre-Sales Solution Specialist to join our team. The ideal candidate will design and deliver customized product demonstrations, support the sales team in developing effective strategies, and ensure customers gain maximum value from our solutions. This role requires strong communication, analytical thinking, and the ability to translate complex technical concepts into practical business benefits.

• Design and present customized product demonstrations to illustrate how products or services meet the specific needs of the customer.
• Enhance customer experience through a deep understanding of their needs and the provision of tailored solutions that align with those requirements.
• Collaborate with sales teams to develop strategies for targeting potential customers and closing deals, ensuring alignment with the customer’s requirements and the company’s product offerings.
• Train customers on the proper use of products or services, ensuring they are equipped to maximize the benefits of their purchase.
  

• Bachelor’s Degree in relevant field such as Business Admin, IT or Engineering.
• Minimum 5 years working experience that includes practical experience in customer service, sales, or a related field.
• Excellent communication and presentation skills, with the ability to explain technical concepts of technology use in a clear and concise manner.
• Strong problem-solving and analytical skills, with the ability to understand complex customer requirements.
  

• Highly motivated, energetic, and results-driven.
• A strategic thinker with a strong positive mindset.
• Professional, ethical, and committed to delivering exceptional customer engagement.

Ready to take on the challenge? Apply now!