What You'll Do
Troubleshoot end-to-end streaming and network issues, including
latency, packet loss, buffering, and playback problems
.
Support integration and testing across telecom product.
Lead customer
on-site deployment, UAT, performance testing, and acceptance
.
Provide
L2 technical support
and work closely with R&D teams to resolve critical issues.
Prepare technical documentation and improve delivery processes through
automation and scripting
.
What We're Looking For
5+ years of experience
in technical delivery, integration, or operations.
Proficient in
Linux, TCP/IP, HTTP/HTTPS, HLS/DASH
and streaming technologies.
Experience with
Python and/or Shell scripting
.
Strong troubleshooting, customer-facing, and communication skills.
Experience with
Singapore/SEA telecom operators/providers
is a strong plus.
Good
English
communication skills.
Bachelor's degree or above in
Computer Science, Telecommunications, or a related field
.