Job Description
Incident Management: Respond to managed security technologies’ fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.
Troubleshooting: Provide support for security solutions, including troubleshooting product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues.
Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance.
Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
System Monitoring: Continuously monitor security systems and perform regular health checks and tasks to ensure operational effectiveness.
Collaboration: Work closely with IT and cybersecurity teams for reporting and to enhance security measures into ongoing operations.
Proactive Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture.
Compliance: Ensure adherence to security standards and develop / update comprehensive documentation and guides.
Qualifications
Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.
2-5 years of experience in IT or cybersecurity roles.
Knowledge on operating CNAPP (Cloud-Native Application Protection Platform) and understands containerization; Aquasec
Knowledge on operating database security technologies and schemas architecture; Imperva DAM.
Experience with vulnerability management platforms and continuous security monitoring; Tenable VMS
Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) CCNA certification is a plus.
Strong analytical and problem-solving skills.
Excellent communication and teamwork abilities.
Jobster Private Ltd
At Jobster Private Ltd, we connect great people with great opportunities. As a trusted recruitment and manpower outsourcing partner in Singapore, we support hundreds of professionals like you across industries—from IT and engineering to finance, customer service, and beyond.
We’re not just about placements—we’re about partnership. Your career matters to us.
Why Join Us
When you join Jobster, you don’t just get a job—you get a team behind you.
Career Growth Support
We help you build your career with meaningful roles, skill development opportunities, and guidance along the way.
Quality Job Openings
We work with reputable companies offering a wide range of roles in IT, tech support, project management, data analysis, and more.
Competitive Salaries
We advocate for you—negotiating fair, competitive salaries and making sure you’re valued for your skills.
Ongoing Care
From onboarding to payroll, performance feedback to career advice—we’re with you throughout your journey, not just at the start.
Trust & Transparency
Licensed by MOM, certified in data protection, and committed to your success.