HFG Insurance Recruitment Hiring! Full Time Process - Controls SME – Finance Controllership in Federal Territory - Ricebowl

Process & Controls SME – Finance Controllership

Location: Kuala Lumpur

Function: Finance Controllership / Shared Services

We are hiring a Process & Controls SME to support Finance Controllership across process governance, controls governance, SOX compliance, audit coordination and operational performance monitoring within a large-scale Finance Shared Services environment.

The role will work closely with Finance, Business Units and cross-functional stakeholders to strengthen process standardisation, controls effectiveness, governance reporting and audit readiness.

Key Responsibilities

• Support maintenance and governance of Finance process documentation, including SOPs, policies, desktop procedures and process maps.
• Support process standardisation, process reviews and continuous improvement initiatives across Finance Controllership.
• Monitor financial controls and SOX-related controls, including control execution, evidence, exceptions and remediation activities.
• Maintain and monitor the Global Controls Register, compliance trackers and supporting control documentation.
• Prepare and maintain controls, compliance and operational performance dashboards, including KPI/SLA reporting.
• Perform trend analysis on control exceptions, overdue actions, audit findings and service performance issues.
• Coordinate internal and external audit activities, including audit evidence preparation, issue tracking and remediation follow-up.
• Maintain audit issue logs, remediation trackers and governance action plans, ensuring actions are followed through to closure.
• Support governance forums, including Change Boards, Change Request forums and BU Process & Control forums.
• Collaborate with Finance stakeholders to improve and standardise Coupa and Oracle-enabled processes.
• Support risk, control, compliance and audit-readiness activities across the Finance Controllership environment.

Requirements

• Bachelor's Degree in Accounting, Finance, Internal Audit, Risk Management, Business Administration or a related field.
• Professional qualification such as ACCA, CPA, CA, ICAEW or equivalent is an advantage.
• Experience in finance operations, internal controls, SOX, governance, compliance, risk or audit.
• Good understanding of financial controls, SOX requirements, governance frameworks and audit processes.
• Experience managing audit evidence, compliance records, control documentation and remediation trackers.
• Strong analytical, organisational and attention-to-detail skills.
• Experience preparing dashboards, reports and governance packs.
• Strong stakeholder management and coordination skills.
• Advanced working knowledge of Microsoft Excel; Visio experience is an advantage.
• Knowledge of Oracle, Coupa and/or OneStream is an advantage.
• Experience within Shared Services, GBS, captive centres or Finance Operations is preferred.