Responsibilities
Plan and schedule daily jobs, set priorities, monitor job progress and track schedules to ensure timely completion.
Monitor and communicate changes in job status to relevant parties.
Plan and coordinate the daily deployment of drivers, vehicles and equipment to ensure efficient operations.
Coordinate and liaise with internal and external customers to ensure timely deliveries and collections.
Liaise with relevant departments, drivers and customers to ensure smooth execution of all jobs.
Monitor operational issues and follow up on customers’ complaints, drivers’ feedback and other service-related matters.
Ensure all records and operational information in the Control Department are updated accurately and promptly.
Respond to operational issues, ad-hoc requests and urgent matters in a timely and professional manner.
Perform any other duties and responsibilities as assigned by the management.
Requirements
Good communication and interpersonal skills, with the ability to communicate effectively with customers, drivers and internal departments.
Able to respond to ad-hoc requests and urgent operational matters promptly and professionally.
Able to multitask, prioritise tasks and work effectively in a fast-paced environment.
Computer literate, organised and able to work independently with minimal supervision.
Responsible, proactive and able to work under pressure.
Willing to work on a
shift basis
, including weekends and public holidays when required.
Prior experience in logistics, transportation, fleet operations or a control/dispatch environment will be an advantage.
Working Hours
Shift work required
Candidates must be willing to work rotating shifts, including weekends and public holidays when required.
SPIRAL MARINE PTE. LTD.
Founded in 1993, Spiral first started in Singapore with Spiral Transportation & Service Pte Ltd to provide logistical support to the local Marine, Oil/Gas scene. As we moved forward progressively, Spiral Marine Pte Ltd was formed in 2003 to expand our customer service goals to ensure that each customer's unique needs are met by.
In Singapore, Spiral is a rising name in the Oil/Gas industry which operates with a lean and flexibility team of 50. Our extensive transportation and logistics equipments of about 120 trailers & vehicles, including our Heavy Transporter Hydralic modular unit (Goldhofer) with capacity up to 640 tonnes, have eased our customers’ burdens by providing comprehensive and holistic logistical and transportation solutions that help them accomplish the goals of their businesses.
As part of Spiral’s strategic goals, Spiral is diversifying its business portfolio to strengthen its supply chain with new complimentary service to be the pioneer in Asia to provide Riser-Buoyancy Repair and Maintenance services to the Oil/Gas industry in the region.