We are looking for a relationship-driven Business Development & Account Manager to manage and grow our existing B2B client base while identifying new opportunities through warm leads, referrals, and networks.
This role is ideal for someone who enjoys building long-term partnerships, managing client relationships, and coordinating with internal teams to deliver a seamless client experience.
The role is approximately 30% client-facing and 70% office-based.
Key Responsibilities
1. Account Management
Build and maintain strong relationships with existing B2B clients
Act as the main point of contact for client enquiries and ongoing projects
Understand client needs and recommend suitable products or solutions
Ensure smooth delivery and high client satisfaction
2. Business Development
Grow existing accounts through upselling and cross-selling
Follow up on inbound leads, referrals, and event contacts
Support proposal preparation and deal closing
3. Client Engagement
Meet clients for presentations, discussions, and relationship-building
Conduct regular check-ins to strengthen partnerships
Represent the company at events and key client touchpoints
4. Coordination & Execution
Work closely with internal teams to ensure smooth fulfilment
Prepare quotations, proposals, and client communications
Track orders, timelines, and client requirements
Maintain proper documentation and CRM records
Requirements
Minimum 2 years of experience in account management, sales, or business development
Strong interpersonal and communication skills
Comfortable managing multiple clients and projects
Organised, responsive, and detail-oriented
Experience in F&B or corporate sales is a plus
Who This Role Is Ideal For
Enjoys relationship-building over cold selling
Proactive and consistent with follow-ups
Strong team player who works well across different functions
Dependable, organised, and client-focused